Privacy Policy
LAST UPDATED: October 2024
At Bro Depot (“us,” “our,” “we”), we are committed to protecting your privacy. This Privacy Policy explains our data practices, including (i) what information we collect when you access www.bro-depot.com, create an account, sign up for our newsletter, or make a purchase; (ii) how we use that information; (iii) when and how we may disclose your information; and (iv) your rights regarding your information. For any questions, please contact us at [email protected].
Our Commitment to Privacy
Your privacy is a priority. We provide this policy to explain our practices and the choices available to you regarding how we collect, use, and share information. This policy is accessible in the footer of every page and at every point where personal information may be requested.
1. Information We Collect
Bro Depot collects both Personal Data and Non-Personal Data:
- Personal Data: Includes information that identifies or can identify you, such as your name, email address, shipping address, phone number, and payment details. Personal Data is collected when you create an account, make a purchase, sign up for emails, or otherwise interact with us.
- Non-Personal Data: Includes information that does not directly identify you, such as browser type, IP address, device information, and usage data collected through cookies, web beacons, and other technologies.
- Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to collect and store information to track behavior, improve functionality, and deliver targeted advertising.
2. How We Use Information
Bro Depot uses your information to:
- Fulfill Orders: Process payments, complete transactions, and ship products.
- Enhance Customer Experience: Provide personalized content, recognize returning visitors, and improve website functionality.
- Communicate: Send order updates, promotional emails (if you opt-in), and respond to customer support inquiries.
- Legal Compliance: Process information as required by law and prevent fraud or security issues.
3. How Your Data May Be Shared
- Service Providers: We may share information with third-party service providers (e.g., payment processors, shipping companies) solely for order fulfillment and business operations.
- Third-Party Advertising: Our website may use cookies and third-party advertising networks to provide relevant ads. For more details on targeted advertising, please see the “Targeted Advertising” section below.
- Legal Requirements & Security: We may disclose information in response to legal requests or to protect Bro Depot’s security.
- Business Transfers: If Bro Depot undergoes a business transition, such as a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Targeted Advertising
Third-party advertising partners may use cookies or web beacons to collect anonymous information about your browsing activity on our site and serve relevant ads across the web. You may opt out of targeted ads via the Network Advertising Initiative opt-out page or your browser’s settings.
5. Cookies Policy
Cookies are small files stored on your device that help us recognize you, personalize content, and improve website performance. We use the following types of cookies:
- Essential Cookies: Required for website functionality, like keeping items in your cart.
- Analytics Cookies: Track usage data to improve site experience.
- Marketing Cookies: Support advertising and tracking to provide relevant ads.
- Preference Cookies: Store your settings for a customized experience.
You can control cookies through your browser settings or disable them, though this may limit functionality. For detailed guidance on cookie management, visit aboutcookies.org.
6. Social Media Features
Our site includes social media features, like “share” buttons from platforms like Facebook, Instagram, and Twitter. These features may collect your IP address and track the page you’re visiting. Your interactions with these features are governed by the privacy policies of the respective social media platforms.
7. Your Choices and Rights
- Access and Correction: You may access or correct your personal data by contacting us at [email protected]. We may request verification of your identity before fulfilling your request.
- Opt-Out: To opt-out of marketing communications, click the “unsubscribe” link in our emails or contact us.
- Delete Your Information: You may request the deletion of your personal data. If your information is no longer legally required, we will delete it within 30 days of request confirmation.
- Cookie Preferences: Adjust your browser settings to control cookie usage or use your browser’s “Incognito” mode to limit tracking.
8. Cross-Border Data Transfers
Your information may be transferred to our service providers located in other countries, including the United States, for processing. If you are located in the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your information, in line with data protection laws.
9. Data Security
Bro Depot uses encryption and secure technology to protect your data. However, no internet transmission is entirely secure, so we cannot guarantee absolute security. We employ SSL (Secure Sockets Layer) encryption for data transport, including for sensitive information like payment details.
10. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a child without verification of parental consent, we will delete that information promptly.
11. Other Linked Sites
Our website may contain links to other sites not operated by us. We are not responsible for the content or privacy practices of these third-party sites, so we encourage you to review their policies directly.
12. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted here with an updated “Last Updated” date, and significant changes will be communicated via email or a notice on our homepage.
13. Contact Us
For questions or concerns about this Privacy Policy, please contact us at [email protected].